Conflict Management and Industrial Relations

Question: Discuss about the Conflict Management and Industrial Relations. Answer: Introduction: Conflict is such thing that is unavoidable at the workplace and this is because of the difference in workplace goals and due to the personal style. The resolution of conflict becomes very important component of workplace and the people in the leadership position needs to possess the skill in the technique of conflict resolution techniques (Adan Pkalya, 2014). The case study discusses about the conflict between the two people in a leadership position who are involved in a project. They are faced with the simultaneous conflicts at the workplace. Concept and understanding of conflict and its impact on organizational outcome As far as the two Fatima and Ahmed are concerned, the two have conflicts of management. The two are though sharing a project leadership; they are also have difference of priorities, because both the parties are having something to complain against each other. We have seen that Fatima complained of him, Ahmed himself becoming the boss and representing him as the leader of the entire project, which disappoints Fatima, as she feels left out of the leadership of the project, Fatima had complained of Ahmed not taking his consent in the decision regarding the project and others. She feels like she is working under him, which she is unwilling to do and she has complained of Ahmed treating him just as some other employee (Bomers Peterson, 2013). Similarly Ahmed has his complains which defends him. He says that Fatima is not equally responsible ad she does not contribute the same determination as she should be giving and she does not pay the much attention to the work going on in the project . Consequently he has to keep her informed about the whereabouts of the projects , the timings of the meetings and others ,he complains that she herself is responsible for lagging behind as a project leader ,rather he keeps her updated about the project details. Ahmed is of view that there is nothing to shout out so much and there is no need to feel left out with the feelings of power and titles. The types of conflict that existing between the two is the interpersonal conflict as the conflict is occurring due to differences in the nature of two individual and this type of conflict can prove to be destructive. The conflict is the result of personality clash between Fatima and Ahmed. They have widely different attitude and characteristics and the aim of one person is becoming inconsistent with the other. So ,all we can say is they have no mutual consent as the one busy in something else and the other feels being overpowered ,there are differences of opinions in between the two . They are suffering from simultaneous conflicts, which will ultimately deteriorate the overall productivity of the group (Choi, 2013). Interpersonal intervention to handle challenging personalities at workplace As we know that for successful project, one must have equality in responsibilities, mutual decision-making, lesser difference of opinions. In this case, both Fatima and Ahmed have differences regarding their priorities and reduced attention and regard. While Fatima has complained of feeling working under Ahmed, the latter has complained of being irresponsible towards the project work, so it becomes of prime importance for both the parties to become equally responsible for the running of the project (Tjosvold et al., 2014). Therefore, both the parties must be equally participative in decision-making, they must be willing to work for the project betterment whenever the conditions arises, there must be mutual consent in every matter regarding the project. Conflict mainly arises due to difference of opinions in between the two parties. So ultimately, they should keep their differences aside for the betterment of the project, which may otherwise result in the failure of the project. Both of them must be equally participative in the decision making process and should work out on their differential issues and they should work for their conflict management. Thereby Fatima must be equally responsible and should feel lagging behind and also Ahmed should not try to rule over and get bossy and should not make her feel underpowered (Johnson, 2016). Conclusion: The conflict resolution techniques are so developed because that both Fatima and Ahmed resolve their conflict. They are suffering from simultaneous conflicts, which would deteriorate the productivity of the overall group. Only responsible, careful and dutiful people can make an effective group, so it becomes significant to be dutiful towards their work. Both Ahmed and Fatima should try to resolve the issues between them by mutually understanding their responsibilities towards the project and space, authority to each other. Project and may even consequently result in project failure because for a successful project mutual consent plays a vital role, so all they need to do is equally active in participation be responsible and keep in mind that mutual consent and mutual decision is very necessary. Reference: Adan, M., Pkalya, R. (2014). Conflict Management in Kenya-Towards Policy and Strategy Formulation. Bomers, G. B., Peterson, R. B. (2013).Conflict management and industrial relations. Springer Science Business Media. Choi, Y. (2013). The influence of conflict management culture on job satisfaction.Social Behavior and Personality: an international journal,41(4), 687-692. Johnson, M. P. (2016). Conflict and control.Couples in Conflict: Classic Edition, 95. Lipsky, D. B. (2015). The Future of Conflict Management Systems.Conflict Resolution Quarterly,33(S1), S27-S34. Tjosvold, D., Wong, A. S. H., Chen, N. Y. F. (2014). Cooperative and competitive conflict management in organizations.Handbook of research in conflict management, 33-50.